Effective Date: April 2025
Pune, Maharashtra, India
1. Scope
This policy applies to all purchases made on www.vasturang.com and through Vasturang Corporation LLP platforms. By completing a purchase, you confirm that you reviewed and explicitly accepted these Terms & Conditions presented at checkout, including via a forced-scroll confirmation prior to payment.
2. Courses, Programs & Digital Services — No Refunds
All courses, workshops, online programs, memberships, consultations, downloadable content, and any digital or service offerings provided by Vasturang Corporation LLP are non-refundable and non-transferable once purchased.
In rare exceptions, any accommodation (including partial credits, deferrals, or alternative access) is purely at Management’s sole discretion. Management’s decision will be final and binding.
3. Physical Products — Returns (Wrong Item Only)
For physical items (Vastu remedies, books, and related products), returns are accepted only if you received the wrong product.
3.1 Return Window
You must request a return within 7 days of delivery (and in any case not later than 14 days from the date of purchase).
3.2 Condition
The item must be unused, with tags intact, and in the original packaging.
3.3 Proof
Include the receipt or proof of purchase with your return request.
3.4 Return Process
To initiate a return, email contact@vasturang.com. If approved, we will share a return shipping label and instructions. Items sent back without prior approval will not be accepted.
3.5 Return Address
Pune, Maharashtra, India
4. Damages & Issues
Please inspect your order upon delivery and contact us immediately at contact@vasturang.com if the item is defective, damaged, or incorrect, so that we can evaluate the issue and make it right.
5. Non-Returnable / Non-Exchangeable Items
We cannot accept returns or exchanges for:
- Courses, digital goods, consultations, and services (see Section 2)
- Gift cards
- Sale or clearance items
6. Exchanges (Physical Products)
If you received the wrong item and wish to exchange it, first complete the return process above. Once your return is accepted, place a new order for the correct item.
7. Refunds (Physical Products Only)
After we receive and inspect the approved return, we will notify you of approval or rejection. If approved, a refund will be issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the credit.
If 15 business days pass after our approval and you have not received the refund, contact us at contact@vasturang.com.
8. Chargebacks & Disputes
Because course and digital or service purchases are non-refundable, initiating a chargeback for such purchases may be treated as misuse of the payment process. We reserve the right to contest chargebacks and provide evidence of your checkout acceptance, including the forced-scroll Terms & Conditions confirmation.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
Vasturang Corporation LLP
Pune, Maharashtra, India
Email: contact@vasturang.com
Website: www.vasturang.com
