Vasturang

Effective Date: April 2025
Pune, Maharashtra, India

At Vasturang Corporation LLP, we strive to provide the best experience and ensure timely delivery of your orders. Please read the following shipping policy carefully to understand how we process and deliver orders.

1. Shipping Charges

We offer both free and paid shipping on eligible orders. The applicable shipping charge, if any, will be clearly displayed at checkout before payment is confirmed.

2. Shipping Partners

We primarily utilise the services of reputed courier and logistics partners including Shiprocket, Delhivery, DTDC, and others to ship your orders safely and on time.

3. Order Processing Time

Orders are typically processed and dispatched within 1 to 2 business days of payment confirmation. Orders placed on public holidays or weekends will be processed on the next working business day.

4. Delivery Time

4.1 Domestic Orders (Within India)

Minimum delivery time: Same-day delivery (select PIN codes). Maximum delivery time: 15 business days.

4.2 International Orders

Minimum delivery time: 7 days. Maximum delivery time: 15 days. International orders may be subject to customs duties and local taxes, which are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email and WhatsApp. You can use this tracking number on the respective courier company’s website to monitor your delivery status.

6. Order Updates

We will keep you informed about the status of your order via email and WhatsApp notifications at each key milestone.

7. Damaged or Incorrect Orders

Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately at contact@vasturang.com. We offer replacements in cases of damaged orders or quality issues, subject to verification.

8. Return Policy

Returns are accepted as per our Refund Policy. Please refer to the Refund Policy on our website for complete details on eligibility, timelines, and process.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Vasturang Corporation LLP

Pune, Maharashtra, India

Email: contact@vasturang.com

Website: www.vasturang.com